Divine Pursuits
Shipping & Returns
Shipping Policy
At Divine Pursuits, we strive to ensure that your order reaches you in a timely manner and in perfect condition.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. You will receive an email notification with tracking information once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The estimated delivery time will depend on the shipping method selected:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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International Shipping: 10-15 business days
Please note that delivery delays can occasionally occur due to factors beyond our control.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours
Return & Exchange Policy
Return Policy
Your satisfaction is important to us! If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 30 days from the date of delivery to return your item. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. To initiate a return, please contact our customer service team at [email/contact info].
Non-Returnable Items
Certain items cannot be returned, including:
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Digital products (eBooks, downloadable content)
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Items purchased on clearance
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Gift cards
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email/contact info].
Shipping Returns
Customers are responsible for paying the shipping costs for returning items unless the return is due to our error (defective or incorrect item). Original shipping fees are non-refundable.
Shipping Policy